Thank you for your inquiry.
As a result of checking, we confirmed that we omitted the refund process.
I'm really sorry for the delay.
We have processed the refund right away, and we will be more careful not to let this happen in the future.

Have a nice day.

[ Original Message ]

Hi Team，

I have submitted a request months ago in Sept to cancel my order (Order No. 20220913-0007216) as attached.

Please help to process and refund to the orginal payment, thanks.

So far I didt any refund to my credit card.